Marine X Engines
Please complete all fields below. Incomplete claims may delay processing. Our warranty team will review your submission and respond within 48 hours.
FULL NAME *
COMPANY NAME
EMAIL ADDRESS *
PHONE NUMBER *
PRODUCT CATEGORY * —Please choose an option—Outboard MotorInboard Diesel EngineCrate EngineTransmission / GearboxIndustrial PumpGeneratorParts & Accessories
BRAND / MANUFACTURER *
MODEL NUMBER *
SERIAL NUMBER *
INVOICE / ORDER NUMBER *
DATE OF PURCHASE *
DATE OF INSTALLATION
CURRENT ENGINE HOURS
NATURE OF FAILURE * —Please choose an option—Engine will not startEngine runs but lacks powerOverheatingOil pressure lossUnusual noise / vibrationFuel system issueElectrical / charging systemCooling system leakTransmission / gearbox faultPump failureGenerator output faultOther
DETAILED DESCRIPTION OF ISSUE *
STEPS TAKEN BEFORE FAILURE
CURRENT STATUS OF EQUIPMENT —Please choose an option—Operational (limited use)Removed from vessel / in storageAt workshop / marina for repairAwaiting diagnosis
UPLOAD PHOTOS / VIDEOS / DOCUMENTS Accepted JPG, PNG, PDF, MP4, MOV. Max 10MB per file. Please include clear photos of the affected area, serial number plate, and any error codes or warning lights.
[acceptance* warranty-consent] I confirm that I have stopped operating the equipment and have not performed any unauthorized disassembly or repair. I understand that the warranty claim is subject to review, and I may be required to return the defective component or arrange inspection by an authorized technician. I have read and agree to the Warranty Terms & Conditions. [/acceptance]
